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1.1 These general terms and conditions (hereinafter "the Terms") always apply, unless otherwise agreed in writing, between IT-idén gbg AB, corporate identity number 556570-5034 (hereinafter "Itiden"), and you as a user (hereinafter "the User") of the mobile application I Know Football (below the "App") and the homepage www.iknowfootball.com (below the "Website").

1.2 The App and the Website are hereinafter referred to collectively as the "Services". Itiden and the User are jointly referred to below as the "Parties" and each as "Party".

1.3 The Services enable the User to play football knowledge quiz games by themselves or with friends. Premium functions in the Services also gives the User the more features in the app (hereinafter "the Premium Services").

1.4 These Terms regulate Itiden's provision of the Services and the parties' dealings in connection therewith. Through the Terms, Itiden provides the User with a non-exclusive and non-transferable right to access and use the Services in accordance with the Terms.

1.5 The Parties enter into an agreement when the User for the first time chooses to use the Services and registers his/her user account in the App, whereupon these Terms enter into force between the Parties. Registration of a user account requires that the User has a valid email address. The user account must not be transferred or provided to anyone else, unless made in accordance with functions for transfer or granting of access to third parties provided in the App. By the aforementioned registration, the User approves these Terms and Itiden’s access to and handling of all information provided by the User in the App. By approving the Terms, the User also declares that he/she has taken part of the information stated in the Terms, which are also available in the App and on the Website.


2.1 The User undertakes to comply with the at all times applicable instructions, technical specifications and other regulations that Itiden provides in the App and on the Website for the use of the Services.

2.2 The User undertakes to only use the Services for football quiz entertainment and warrants that he/she will not use the Services for any purpose contrary to the Terms or to applicable law. In the event of abuse of the Services, the User shall compensate Itiden for any damage that occurs in relation to the abuse. The User shall also indemnify and hold Itiden harmless for any damage that the causes Itiden by using the Services in violation of the Terms.

2.3 The User is personally responsible for all documents and activities carried out by him or her within the scope of the Services. The User undertakes not to give any third party any access to the user account, unless such possibility is made available by Itiden in the App. In the event that the User suspects or should suspect that an unauthorized person accessed the user account, the User is obliged to immediately take measures to limit such person’s access to the Services, and to promptly notify Itiden of the occurred event. The User accepts that Itiden is not responsible for any unauthorized access to and abuse of the Services and for any consequences thereof, which are result of the User's negligence.

2.4 The User agrees that Itiden will use external payment providers to enable the User to pay for the Premium Services, e.g. through Appstore or Google Play. The User further undertakes to review and approve the payment providers' separate general terms for payments.

2.5 The User is personally responsible for all information and material produced by the User and which he or she makes available on or through the Services. The User is also responsible for ensuring that all such material does not infringe the rights of third parties or violates applicable law. The User shall further indemnify and hold Itiden harmless in the event that his or her use of the Services would result in a liability for compensation in relation to third parties.

2.6 Interruptions or errors in the Services shall be reported to Itiden's support service, by sending an email to hey@iknowfootball.com. If the User considers the Premium Service to be dysfunctional, the User can make a complaint to the above-mentioned email address. For a valid complaint, the error must be reported immediately after it has been discovered or should have been discovered. Itiden’s responsibility, however, is in any case limited to errors that are discovered and reported to Itiden within 30 days from the purchase of the Premium Services. The User must define, when making the complaint, and, if necessary, also show, how the error is manifested. If the User complains about the Services and provides the requested documents, Itiden will investigate the complaint and notify the User by e-mail within a reasonable time (normally within 30 days) if the complaint can be accepted and inform about the planned remediation process. Any repayment of sums paid will be made as soon as possible, provided Itiden has confirmed that the complaint is justified. In cases where the User has reported an error which is concluded to not be the responsibility of Itiden, the User may have to remunerate Itiden for costs in connection with the remediation process.


3.1 Itiden’s objective is to be able to offer high availability to the Services, with the exception of any interruptions for service purposes, technical or system maintenance that are announced.

3.2 Itiden undertakes to rectify any errors in the Services by remedying them, provided that this can be done without unreasonable cost or inconvenience to Itiden. However, Itiden does not guarantee that the Services will work flawlessly and continuously. The Services may be disturbed by factors and circumstances (eg. technical disturbances, errors in the User's digital device or network, viruses) that are outside of Itiden's control and for which Itiden shall not be responsible.

3.3 Itiden reserves the right, when this is required with regard to maintenance, technical or safety reasons, to take measures that may temporarily affect the availability of the Services. In certain cases, when the use of the Services risks serious damage to Itiden, Itiden is entitled to immediately block the User's access to the Services. In the event that access to the Services is blocked or restricted in any way, the User shall be notified of the measures as soon as possible.


Itiden has the right to amend or make additions to the Terms at any time, without first obtaining the User's approval. An updated version of the Terms will be made available in the App and on the Website and will apply from the time stated in the updated version of the Terms. If use of the Services takes place after such time, the User is deemed to have approved the new Terms.


5.1 Itiden is not responsible for the communication that takes place between users, for information that the User documents or the User's actions or conduct in general.

5.2 Itiden is not responsible for interruptions or errors caused by third-party systems.

5.3 Itiden is not liable for damages that are caused by a loss of information for the User.

5.4 The User's right to compensation for damages according to the Terms is in all circumstances limited to direct damages and to SEK 1,000. The limitation of liability also applies in relation to the User's possible liability towards third parties. The User's request for compensation in accordance with the Terms must be made to Itiden within a reasonable time from the time the damage was discovered or should have been discovered (normally within 30 days).

5.5 The User is not entitled to any other remedies or remunerations than those stated in these Terms.


Itiden processes the User's personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46 / EC) and the Swedish law (2018: 218) with supplementary provisions to the EU data protection regulation (jointly referred to as “GDPR”). For more information regarding Itiden's personal data processing, please refer toItiden's Privacy Policy.


With the exception of events where a Party has acted grossly negligently or intentionally, such Party shall be exempt from liability for breach of the Terms and / or sanction as a result of failure to fulfill obligations under the Terms due to circumstance that hinder or significantly impede or delay performance. Such a circumstance is, for example, war, terrorist attack, authority regulation, action or omission, labor market conflict (even where the Party does not itself participate in the conflict), blockade, fire, restrictions on energy supply, flood or other natural disaster or accident of greater magnitude or other circumstances outside of a Party’s control, which the Party reasonably could not have foreseen and whose consequences the Party could not have reasonably avoides or overcome. A Party wishing to invoke such a force majeure condition shall without delay inform the counterparty in writing of the occurrence or cessation of the force majeure condition.


8.1 Itiden is the sole owner of all rights, including intellectual property rights to the Services, including but not limited to rights concerning trademarks, trade names, design, text, software, etc., except for certain rights owned by Itiden's licensors. Nothing in the Terms shall be construed as if any of these rights being wholly or partly transferred to the User. Any copying, modification, transfer, licensing and / or other use of the Services other than allowed under the Terms is prohibited.

8.2 The User understands that the unauthorized use of Itiden's intellectual property rights constitutes a breach of contract and may constitute a criminal action. Itiden has the right to take legal action against the User in the event of such unauthorized use of Itiden's intellectual property rights.


9.1 The User agrees that all communication between the Parties, including but not limited to confirmation, reminder, termination, notices and other information in connection with the Services and / or the Terms, shall be sent electronically by email between the Parties or such other means as Itiden specifies in the App, the Website or otherwise.

9.2 The User undertakes to state the current and valid email address to which the User wishes the communication to be sent when registering the user account. The User further undertakes to immediately notify Itiden of updated contact information.


10.1 The Terms apply until further notice from the time stated in section 1.5.

10.2 Each Party is entitled at any time to terminate the Parties' agreement in writing, including the Terms, with immediate effect. If the User wants to stop using the Services, the User can contact Itiden and let them remove the account. The User’s data will also be deleted at Itiden no later than 30 days after the user account has been deleted by the User.

10.3 Itiden is entitled to terminate the agreement including the Terms with immediate effect if the User violates the obligations under the Terms or, if the User for probable reasons, can be assumed to be breaching the Terms and does not rectify the breach within 14 days from the written notification thereof to the User. Upon such immediate termination, the User's user account (including stored User information) will be deactivated and removed from Itiden’s storage.


Itiden is entitled at any time, without prior notice, to change the design of the Services and its functions, as well as how the Services are provided. Itiden also has the right to implement updates, develop, improve and modify the Services to such an extent as Itiden deems necessary or appropriate. Such changes may result in some of the Services' functions being changed, terminated or added. Itiden also has the right to at any time shut down the App and/or the Services entirely permanently. Itiden shall however notify the User at least 25 days before such permanent shut down.


The User is not entitled to transfer all or part of his or her rights or obligations under the Terms to another party. However, Itiden always has the right to assign its rights and obligations to another company.


13.1 Swedish law shall apply to the Terms.

13.2 Disputes arising in connection with the Terms shall, as a starting point, be resolve by agreement. If the Parties cannot reach such an agreement within a reasonable time, the dispute may be referred to the Swedish Allmänna Reklamationsnämnden (hereinafter "ARN"), provided that ARN is authorized to examine the dispute. Otherwise, disputes shall be settled by the general court with the Gothenburg District Court (Sw: Göteborgs tingsrätt) as the first instance.

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